Ordered about a month ago and haven't received the watch yet. No response from the company even after multiple emails.

I have a few watches but the Bradley is my favourite. This is actually the second I have bought. My first one died after many years of loyal service, probably as a result of me repeatedly leaving it at night next to my phone, which had a magnetic clip in the case. So my advice to others would to be very careful with magnets, even magnets which are fairly weak. It would be great if Eone could keep more canvas straps in stock, the choice on the website always seems to be very limited. I saw an amazing pink strap on the website once but it was out of stock and I would have bought it in a heartbeat if it was available.

I've had my watch for a few years and loved wearing it. Unfortunately the top fell off one day and I reached out to support about how the repair process goes and questions about other newer models fully ready to replace the watch as I loved it so much. But it's bizarre. I receive no response to several emails. I even tried reaching out on one of their socials and no response either

I think you'll love the watch, but you're on your own if anything ever happens

Naic product

So, I took the plunge and got myself an Eone watch—what a beauty! The design is sleek, and the tactile experience is unmatched. But here's the kicker: dealing with Eone's customer service has been a nightmare. I've tried reaching out about shipping problems, but it's like talking to a brick wall. Eone, sort out your service game—it's tarnishing the shine of your fabulous watches.